Privacy Notice To Au Pairs Nannies Mother’s Help Housekeeper Live In Couples Looking For A Family

 LOOKING TO BE PLACED WITH A FAMILY NOTE: The wording in this document reflects the requirements of the General Data Protection Regulation (GDPR), which will come into effect in the UK on 25 May 2018. Data controller: RICHMOND & TWICKENHAM AU PAIRS & NANNIES [Data protection officer: KAREN MANCA, 01283 712188 As part of any recruitment process, the Agency collects and processes personal data relating to Au Pairs. The Agency is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

What information does the Agency collect? The Agency collects a range of information about the Au Pair/Nanny/Mother’s Help, Housekeeper or Live in Couple. This includes Religion
Criminal Record
Height and Weight
Family Information
Drivers details if you drive
Your level of English
What age of your children you would prefer to find a family with
Willing to do light housekeeping duties and cooking duties
Future plans ie University
Hobbies and Interests


 your name, address, date of birth and contact details, including email address and telephone number;
  •  details of your requirements;
  •  equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health and religion or belief.]

The Agency collects this information in a variety of ways. For example, data might be contained in application forms, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment. [The Agency will also collect personal data about you from third parties, such as references, information from background check providers and information from criminal records checks]. [The Agency will seek information from third parties only once we accept you as a client and you have been made and will inform you that it is doing so.] ] Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).

Why does the Agency process personal data? The Agency needs to process data to take steps at your request prior to entering into a contract or arrangement with you. In some cases, the Agency needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant’s eligibility to live in the UK before any placement is made. The Agency has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from Au Pairs/Nanny/Mother’s Help/ Housekeeper/Live in Couple allows the Agency to manage the recruitment process, assess and confirm an Au Pair’s/Nanny’s/Mother Help’s/ Housekeeper’s/Live in Couple’s suitability to be placed with a family and keep you informed of available families as they arise and keep you informed of the services offered by us. The Agency may also need to process data from families to respond to and defend against legal claims. Where the Agency relies on legitimate interests as a reason for processing data, it has considered whether or not those interests are overridden by the rights and freedoms of families and has concluded that they are not. The Agency processes health information if it needs to make reasonable adjustments to the recruitment process for Au Pairs/Nannies/Mother’s Helps/Live in Couples/Housekeepers who may have a disability. [For some roles, the Agency is obliged to seek information about criminal convictions and offences. Where the Agency seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment.] If we do not find you a suitable family to be placed with, the Agency will keep your personal data on file in case there are future families for which you may be suited. The Agency will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time.

Who has access to data? Your information will be shared internally for the purposes of the recruitment exercise. Your information will also be shared with our 3rd party partner au pair agencies in EU countries and non EU countries, families looking for Au Pairs, Nannies, Mother’s Helps, Housekeepers and Live in Couples and IT staff if access to the data is necessary for the performance of their roles. Personal data shall not be transferred to a country or territory outside the EEA unless that country or territory ensures an adequate level of protection or the appropriate safeguards are in place for your rights and freedoms. The Agency will then share your data with referees to provide references for you, background check providers to obtain necessary background checks and the Disclosure and Barring Service to obtain necessary criminal records checks]. Your data may be transferred outside the European Economic Area (EEA) to our partner agencies for the purpose of finding a suitable au pair. Data is transferred outside the EEA on the basis of [specify relevant safeguards eg declaration of adequacy, binding corporate rules or other safeguards and link to relevant documents or information if possible].]

How does the Agency protect data? The Agency takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties. For how long does the Agency keep data? If your application for placement is unsuccessful, the Agency will hold your data on file for 1 year after the end of the relevant recruitment process. [If you agree to allow the Agency to keep your personal data on file, the Agency’s will hold your data on file for a further year for consideration for future placement opportunities]. At the end of that period [or once you withdraw your consent], your data is deleted or destroyed. If your application to be an Au Pair/Nanny/Mother’s Help/Housekeeper/Live in Couple is successful, personal data gathered during the recruitment process will be transferred to your file [and retained during the time that you are placed by us]. The periods for which your data will be held will be provided to you in a new privacy notice. Your rights As a data subject, you have a number of rights. You can:

  • access and obtain a copy of your data on request;
  • require the Agency to change incorrect or incomplete data;
  • require the Agency to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
  • object to the processing of your data where the Agency is relying on its legitimate interests as the legal ground for processing; and
  • ask the Agency to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override the Agency’s legitimate grounds for processing data.

[If you would like to exercise any of these rights, please contact Karen Manca [You can make a subject access request by completing the Agency’s form for making a subject access request.] If you believe that the Agency has not complied with your data protection rights, you can complain to the Information Commissioner.

What if you do not provide personal data? You are under no statutory or contractual obligation to provide data to the Agency during the recruitment process. However, if you do not provide the information, the Agency may not be able to process your application properly or at all. Automated decision-making Recruitment processes are not based solely on automated decision-making.

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